Privacy Policy for Timber-Outlet.co.uk

Effective Date: 05.12.2024

At Timber-Outlet.co.uk, we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using the website www.timber-outlet.co.uk (“the Website”), you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Timber Outlet is a UK-based company that sells timber and related products. For the purposes of data protection laws, we are the Data Controller for your personal data.

Company Name: Rifleman Holdings LTD

Registered Address: 71-75 Shelton street, Covent Gardens,WC2H 9JQ,London,United Kingdom

Email Address: sales@timber-outlet.co.uk

2. Information We Collect

We collect personal data when you interact with our Website, such as when you place an order, subscribe to our newsletter, or contact us for inquiries. The types of personal data we collect include:

• Identification Information: Name, address, email address, phone number.

• Order Information: Billing and shipping details, products ordered, and payment information (processed through secure payment systems).

• Technical Information: IP address, browser type, device information, and browsing behavior on our Website (e.g., cookies).

• Communication Information: Emails, feedback, customer service interactions.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• Processing Orders: To process and fulfil your orders, manage payments, and deliver products.

• Customer Support: To respond to your queries, complaints, and requests.

• Marketing and Communications: To send marketing communications, if you have opted in, and to notify you of promotions, new products, or updates (You can unsubscribe at any time).

• Website Functionality: To improve and personalise your experience on our Website, including understanding your preferences and browsing behavior.

• Legal Compliance: To comply with legal obligations, such as accounting and tax records.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfil our contractual obligations with you (e.g., processing your order).

• Legitimate Interests: To improve our services, marketing, and customer experience.

• Consent: Where you have provided your consent, for example, when subscribing to our newsletter.

• Legal Obligations: To comply with UK laws and regulations.

5. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties for the purposes outlined in this Privacy Policy, including:

• Payment Processors: To process payments securely (e.g., PayPal, Stripe).

• Shipping Providers: To deliver products to your address (e.g., Royal Mail, DHL).

• Service Providers: To help us with IT services, customer support, and marketing (e.g., email marketing platforms).

• Legal and Regulatory Authorities: If required by law, for legal processes, or to protect our rights.

We ensure that any third parties we share your data with are compliant with data protection laws.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to collect and store information when you visit. These technologies help us:

• Improve the functionality of our Website.

• Analyse site traffic and user interactions.

• Provide targeted advertising.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the performance and functionality of the Website.

For more information, please refer to our [Cookie Policy].

7. Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may need to keep financial records for accounting purposes.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right to Access: You can request access to the personal data we hold about you.

• Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold.

• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.

• Right to Restrict Processing: You can request that we restrict the processing of your data under certain circumstances.

• Right to Object: You can object to the processing of your personal data, including direct marketing.

• Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at sales@timber-outlet.co.uk

9. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or destruction.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

We do not transfer your personal data outside the UK. If, in the future, we need to transfer your data outside the UK, we will ensure that it is done in accordance with applicable data protection laws and that appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Rifleman Holdings LTD

71-75 Shelton street,Covent Gardens,WC2H 9JQ,London,UK

Email: sales@timber-outlet.co.uk

By using the Website, you acknowledge that you have read and understood this Privacy Policy.

Who we are

Suggested text: Our website address is: https://timber-outlet.co.uk.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.